Customer Service: Spain: +34 93 125 45 31    Skype: help2_horizoon
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horizoon maintenance and incidents management software pricing
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Most important features for incident, help desk, maintenance, tasks, processes and quality management:

  • Staff tickets, customer tickets, private or public.
  • Scheduled tickets.
  • Generic tickets.
  • Temporal and final closed tickets.
  • Reject Tickets.
  • Timing controls ( SLA ).
  • Public and private priority.
  • Auto assigned tickets by category.
  • Control of customers feedback.
  • Private notes.
  • E-mail and SMS messages.
  • Reject / demand tickets.
  • Multitickets.
  • Workflow control.
  • Workflow time controlled.
  • SCADA system can be setted (ask for).
  • Other software integration.
  • Customized fields setted by category.
  • Auto assigned tickets.
  • Setting not available staff.
  • Synchronize with other software.
  • Tablet access to maintenance employers.
  • User group restrictions.
  • Highly customizable.
  • Levels department.
  • Fast & intelligent search.
  • Customized filters to data.
  • HTML customized templates.
  • Intranet for your company.
  • Works calendar.

horizoon software free trial

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  • Permissions to documentation acces.
  • Documents admission register.
  • Send reports by mail.
  • Interactive reports.
  • Corrective maintenance.
  • Preventive maintenance.
  • Task schedule.
  • Data restrictions by user group.
  • Maintenance items hierarchical.
  • Maintenance items vinculation to tasks.
  • Tab navigation.
  • Frecuently updates.
  • Auto update versions.
  • Multilanguage.
  • Language text editable.
  • Permissions to documentation acces.
  • Documents admission register.
  • Send reports by mail.
  • Interactive reports.
  • Corrective maintenance.
  • Preventive maintenance.
  • Task schedule.
  • Data restrictions by user group.
  • Maintenance items hierarchical.
  • Maintenance items vinculation to tasks.
  • Tab navigation.
  • Frecuently updates.
  • Auto update versions.
  • Multilanguage.
  • Language text editable.

horizoon software free trial